Pingstreams Referral Program Terms and Conditions

1. Overview

Welcome to the Pingstreams Referral Program (the "Program"). These Terms and Conditions ("Referral Terms") govern your participation in the Program. By participating in the Program, you agree to be bound by these Referral Terms, as well as Pingstreams' Terms of Service and Privacy Policy.

Pingstreams reserves the right to modify, suspend, or terminate the Program or these Referral Terms at any time, with or without notice. Your continued participation in the Program after any such changes constitutes your acceptance of the new Referral Terms.

2. Program Description

The Pingstreams Referral Program allows eligible participants ("Referrers") to refer new customers ("Referred Customers") to Pingstreams and earn rewards for successful referrals. The Program includes:

• In-App Referral Program: Available to active Pingstreams users who refer new customers through the Pingstreams platform.
• Affiliate/Partner Referral Program: Available to approved partners, affiliates, and other third parties authorized by Pingstreams.

3. Eligibility

To participate in the Program, you must:

• Be at least 18 years old and legally able to enter into binding contracts.
• Have an active Pingstreams account in good standing (for in-app referrals).
• Comply with all applicable laws and regulations.
• Not be located in a country or region where the Program is prohibited by law.
• Not be a current or former employee, contractor, or immediate family member of Pingstreams employees (unless otherwise approved in writing).

Pingstreams reserves the right to determine eligibility and may disqualify participants who violate these Referral Terms or engage in fraudulent, abusive, or unethical conduct.

4. How the Program Works

4.1 Making a Referral

To refer a new customer:

• Obtain your unique referral link or code from your Pingstreams account dashboard or from your assigned partner portal.
• Share your referral link or code with prospective customers through email, social media, your website, or other permissible channels.
• The Referred Customer must use your unique referral link or code when signing up for Pingstreams.

4.2 Qualifying Referral

A referral is considered "Qualifying" when all of the following conditions are met:

• The Referred Customer is a new customer who has never previously subscribed to Pingstreams.
• The Referred Customer signs up using your unique referral link or code.
• The Referred Customer completes the signup process and activates a paid subscription plan.
• The Referred Customer maintains an active paid subscription for at least 30 consecutive days without cancellation, refund, or chargeback.
• The referral is not fraudulent, self-referral, or otherwise in violation of these Referral Terms.

4.3 Non-Qualifying Referrals

Referrals will not qualify for rewards if:

• The Referred Customer is an existing or former Pingstreams customer.
• The Referred Customer only signs up for a free trial and does not convert to a paid plan.
• The Referred Customer cancels, requests a refund, or initiates a chargeback within the first 30 days.
• The referral was generated through prohibited methods (see Section 6).
• The Referrer or Referred Customer violates Pingstreams' Terms of Service or Acceptable Use Policy.

5. Rewards

5.1 In-App Referral Rewards

For each Qualifying Referral made through the in-app referral program:

• Referrer Reward: The Referrer will receive a $25 USD credit applied to their Pingstreams account or paid via an approved payment method.
• Referred Customer Benefit: The Referred Customer may receive a promotional discount, credit, or other incentive as determined by Pingstreams at the time of signup.

5.2 Partner/Affiliate Referral Rewards

Rewards for approved partners and affiliates may differ and will be specified in a separate Partner Agreement or Affiliate Agreement. Contact Pingstreams for details on partnership opportunities.

5.3 Reward Limits

Unless otherwise agreed in writing:

• There is no limit to the number of Qualifying Referrals a Referrer can make.
• Rewards are calculated and issued only for Qualifying Referrals.
• Pingstreams reserves the right to cap or adjust rewards at its discretion, including to prevent abuse.

5.4 Reward Issuance

Rewards will be issued as follows:

• Rewards are processed after the Referred Customer has maintained an active paid subscription for 30 consecutive days.
• Rewards may take up to 30 additional days to be credited or paid after the qualification period.
• Rewards are issued in USD and may be provided as account credits, direct payment via PayPal, bank transfer, or other methods approved by Pingstreams.
• Referrers are responsible for any taxes, fees, or charges associated with receiving rewards.

6. Prohibited Activities

The following activities are strictly prohibited and may result in disqualification, reward forfeiture, and account termination:

• Self-Referrals: Referring yourself or creating fake accounts to earn rewards.
• Fraudulent Referrals: Using bots, scripts, or automated systems to generate referrals.
• Spam: Sending unsolicited emails, messages, or advertisements containing your referral link.
• Misleading Claims: Making false, deceptive, or exaggerated claims about Pingstreams to induce signups.
• Brand Misuse: Using Pingstreams' trademarks, logos, or branding in violation of our Brand Guidelines without written permission.
• Paid Search Abuse: Bidding on Pingstreams-related keywords in search engine advertising (Google Ads, Bing Ads, etc.) without express written consent.
• Coupon/Deal Sites: Posting referral links on unauthorized coupon, deal, or discount sites without approval.
• Chargebacks/Refunds: Coordinating with Referred Customers to cancel or refund subscriptions after rewards are issued.

7. Tracking and Attribution

Referrals are tracked using cookies, referral codes, and other technical methods. By participating, you acknowledge that:

• Pingstreams uses its sole discretion to determine whether a referral is Qualifying.
• Pingstreams' tracking system is the final authority on referral attribution.
• Technical issues, ad blockers, or browser settings may prevent proper tracking; Pingstreams is not responsible for untracked referrals.
• Disputes regarding attribution will be resolved by Pingstreams in its sole discretion.

8. Privacy and Data Use

By participating in the Program, you consent to Pingstreams collecting, using, and processing data related to your referrals, including:

• Referrer information (name, email, account details).
• Referred Customer information (limited to tracking referral source and subscription status).
• Reward and payment information.

All data is handled in accordance with Pingstreams' Privacy Policy. You may not use Referred Customer data for any purpose other than participating in this Program.

9. Termination and Disqualification

Pingstreams reserves the right to:

• Suspend or terminate your participation in the Program at any time for any reason, including violation of these Referral Terms.
• Withhold, cancel, or reclaim rewards if a referral is determined to be non-qualifying or fraudulent.
• Terminate the Program entirely at any time without liability.

You may terminate your participation at any time by discontinuing use of your referral link. Termination does not affect rewards earned prior to termination for Qualifying Referrals.

10. Tax Obligations

You are solely responsible for any and all taxes, duties, or other governmental assessments associated with your participation in the Program and receipt of rewards. Pingstreams may be required to report rewards to tax authorities and may request tax identification information (such as a W-9 or W-8 form for U.S. participants).

Failure to provide required tax information may result in withholding of rewards or termination from the Program.

11. Relationship Between Parties

Participation in the Program does not create an employment, partnership, joint venture, agency, or franchise relationship between you and Pingstreams. You are an independent participant and have no authority to bind Pingstreams or make commitments on its behalf.

12. Intellectual Property

Pingstreams grants you a limited, non-exclusive, non-transferable license to use Pingstreams' trademarks, logos, and marketing materials solely for the purpose of making referrals under this Program, subject to Pingstreams' Brand Guidelines.

You may not:

• Modify, alter, or create derivative works of Pingstreams' intellectual property.
• Use Pingstreams' branding in a way that suggests endorsement, partnership, or affiliation beyond your participation in the Program.
• Register domain names, social media accounts, or trademarks containing "Pingstreams" or confusingly similar terms without written permission.

13. Disclaimers and Limitation of Liability

The Program is provided "as is" and "as available." Pingstreams makes no warranties, express or implied, regarding the Program, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the fullest extent permitted by law, Pingstreams will not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your participation in the Program.
• Loss of profits, revenue, data, or business opportunities.
• Technical issues, tracking errors, or failure to issue rewards.
• Any damages exceeding the total rewards earned by you under the Program.

14. Indemnification

You agree to indemnify, defend, and hold harmless Pingstreams, its affiliates, officers, employees, agents, and partners from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

• Your participation in the Program.
• Your violation of these Referral Terms.
• Your violation of any applicable laws or regulations.
• Your use of Pingstreams' intellectual property or marketing materials.

15. Modifications to the Program

Pingstreams reserves the right to modify, suspend, or discontinue the Program or any aspect thereof (including reward amounts, qualification criteria, and payment methods) at any time, with or without notice.

Material changes to these Referral Terms will be posted on this page with an updated "Last updated" date. Your continued participation in the Program after such changes constitutes acceptance of the revised terms.

16. Governing Law and Dispute Resolution

These Referral Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles. Any disputes arising from or related to the Program or these Referral Terms will be resolved exclusively in the state or federal courts located in San Francisco, California.

You agree to resolve disputes on an individual basis and waive any right to participate in class actions or class-wide arbitration.

17. Severability

If any provision of these Referral Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Referral Terms, together with Pingstreams' Terms of Service and Privacy Policy, constitute the entire agreement between you and Pingstreams regarding the Program and supersede any prior agreements or understandings.

19. Contact Information

For questions about the Referral Program or these Referral Terms, please contact us at:

• 📧 Email: referrals@pingstreams.io
• 📧 Legal inquiries: legal@pingstreams.io

20. Acceptance

By participating in the Pingstreams Referral Program, you acknowledge that you have read, understood, and agree to be bound by these Referral Terms.