Building the Future of Customer Service
We believe every customer conversation should be effortless, personal, and scalable. Our mission is to empower businesses to deliver service that feels truly human—powered by AI that understands, learns, and adapts.
Our Values
The principles that guide every decision we make
Customer-Centric Innovation
Every feature we build starts with a simple question: Does this make our customers' lives easier? We obsess over user experience and measure our success by the success of businesses using Pingstreams.
AI That Empowers, Not Replaces
We believe AI should augment human capabilities, not replace them. Our technology is designed to handle repetitive tasks whilst giving your team superpowers to deliver exceptional, personalised service.
Simplicity at Scale
Powerful doesn't have to mean complicated. We build enterprise-grade solutions that are intuitive enough to set up in minutes. Complexity behind the scenes, simplicity in the experience.
Trust & Transparency
Your customers' data is sacred. We maintain the highest security standards (SOC2, GDPR, HIPAA) and are transparent about how our AI works, what data we use, and how we protect privacy.
Continuous Learning
Customer service is evolving rapidly, and so are we. We ship new features every week, learn from every conversation, and continuously improve our AI models to serve you better.
Global by Design
Great customer service knows no borders. We built Pingstreams to support 100+ languages, comply with international regulations, and help businesses deliver consistent experiences worldwide.
Join Our Mission
We're building the future of customer service, and we need passionate, talented people to join us. Whether you're an engineer, designer, customer success champion, or AI researcher—if you're excited about using technology to help businesses deliver exceptional service, we want to meet you.
Ready to Transform Your Customer Support?
Join thousands of businesses using Pingstreams to deliver exceptional AI-powered customer experiences.
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