Welcome to Pingstreams Help Center
Learn about our outstanding AI-powered customer engagement platform
Get Started
Section titled “Get Started” AI Chatbots and Automation Build your first chatbot with our no-code visual builder
Knowledge Base Learn how to upload information and use RAG for instant answers
Manage Your Workspace Resources to help you manage your team and departments
Guides for Human Agents Learn about chat, history, tags, and internal collaboration
Integrations & Apps
Section titled “Integrations & Apps” WhatsApp Business Connect Pingstreams to WhatsApp Business API
Web Integrations Embed chat widgets on your website or web application
Manage Your Contacts Manage your CRM and authenticated users
Support & Security
Section titled “Support & Security” Support Learn about severity definition, support hours and SLAs
Security Learn about our security policies and data protection
Troubleshooting Solutions to common issues and version information