External Chatbot
Connect your existing chatbot platforms like Dialogflow, Rasa, or custom bots to Pingstreams for a unified customer engagement experience.
Getting Started
Section titled “Getting Started” External Chatbot Introduction Overview of external chatbot integration
Connect Your Chatbot Step-by-step connection guide
Agent Handoff Transfer conversations to human agents
Send Buttons Add interactive buttons to chatbot responses
Advanced Tutorials
Section titled “Advanced Tutorials” Dialogflow Integration Connect Dialogflow to Pingstreams
Credentials Tutorial Managing authentication credentials
External Bot Tutorial Building an external chatbot
Buttons Tutorial Interactive elements in external bots
Handoff Tutorial Implementing agent handoff
Explicit Mode Explicit conversation control
Graceful Handoff Smooth transition to human agents
Rasa Integration
Section titled “Rasa Integration” Rasa Tutorial Integrate Rasa chatbots with Pingstreams