Authentication Flow
Anonymous authentication
Section titled “Anonymous authentication”By default, Pingstreams widget operates with anonymous authentication, allowing users to engage in conversations without requiring login credentials. This provides a frictionless experience for visitors to your website.
Custom authentication
Section titled “Custom authentication”For more advanced use cases, you can implement custom authentication to identify users and provide personalized experiences. This allows you to:
- Pre-populate user information
- Access conversation history
- Provide authenticated user experiences
- Integrate with your existing user systems
Authentication refresh
Section titled “Authentication refresh”The widget automatically handles authentication token refresh to maintain session continuity. This ensures that authenticated users don’t lose their session during extended conversations.